Skip to Main Content

Have a question about ?

Take a look at our FAQs


How do I earn Disney Movie Insiders Points?

What is Disney Movie Insiders?

What is new to the Disney Movie Insiders program?

View All Articles

Trending Topics

How do I earn points for getting Premier Access to "Mulan" on Disney+?

How do I contact support for Disney+?

How do I reschedule my Studio Tour?

I didn't receive points for my digital movie purchase

Why did I get an "Unknown Code!" error?

How do I upload my movie ticket(s)?

View All Articles


How do I enter a code?

My code insert is missing

I'm getting an error when I enter my code

How many points are codes worth?

View All Articles


How many points can I earn for "Mulan" on Disney+?

How do I submit proof of purchase for "Mulan" on Disney+?

I didn’t receive points for my purchase of "Mulan" on Disney+

Do all Disney digital movies qualify for Disney Movie Insiders points?

How do I redeem my points?

Will my points expire?

View All Articles


When can I expect to receive my reward?

How do I track the shipping status of my reward?

Where can I find the rewards?

The reward that I want is not available

How do I reschedule my Studio Tour?

I've redeemed my points for a reward, what happens next?

View All Articles


Why can't I link my account?

I can't log into my account

What happened to my points?

How do I close my account?

What is the benefit of linking my Disney Movie Insiders account to MOVIES ANYWHERE?

How do I link my account to MOVIES ANYWHERE?

View All Articles


Which browsers are best supported on the site?

What are the minimum requirements?

What devices are supported?

App freezes, crashes or doesn't launch

View All Articles

Need more help?

By contacting Member Services you agree to the Terms of Use.

Choose the option that is most convenient to you

Email us at

We are available for live support from Monday-Friday