If tracking is available for your order, you can track your package by visiting the Disney Movie Insiders website or app and locating the order in the “My Rewards” section. Select “View Details” to see the option to track your order.

If you need further assistance, please contact a Disney Movie Insiders agent directly:

Phone: (855) 951-0775
Email:  support@help.disneymovieinsiders.com
Chat: If you’re on a desktop, you can live chat with an agent by selecting the option below