If the reward is a physical item, you will receive an email confirmation once it has shipped. If tracking is available, you can track your order from your account.
To track your order shipment from your account:
- Go to the Disney Movie Insiders site or app and sign into your account
- Select your profile name or image and go to My Rewards
- Select the reward in question to view details
- Use the tracking number link to check the status of your shipment
Note: Due to varying factors including origin, destination, Post Office acceptance date, and other conditions including customs delays, delivery dates are not guaranteed.