Beginning on June 3, 2021, your Disney Movie Insiders points will expire if you haven’t completed an activity that qualifies for points within the previous 365 consecutive days. For more information on the points program, select one of the links below:
- What does points-qualifying activity mean?
- What are examples of points-qualifying activities?
- How do I view my points activity and history?
- I still need help
What does points-qualifying activity mean?
Points-qualifying activity is defined as:
- Earning one or more points in your account
- Redeeming one or more points for any reward
What are examples of points-qualifying activities?
Examples of program activities to keep your points active include:
- Redeem points for a reward
- Download the Disney Movie Insiders app (first time only)
- Scan or upload your eligible movie tickets
- Purchase eligible movie tickets from an account linked to a participating partner (U.S. only)
- Enter a code from an eligible Blu-ray™ or DVD
- Get eligible digital movies from a linked account with Movies Anywhere (U.S. only)
- Link your account to a participating partner (first time only, per partner)
- Play interactive games and experiences (first time only, per game/experience)
How do I view my points activity and history?
You can find your most recent points history on the Disney Movie Insiders website or app.
On the website:
- Go to DisneyMovieInsiders.com and sign in to your account
- Click on your name in the top left corner and select Point History
Under Point History, you'll see the activity, date, and the number of points rewarded.
In the app:
- Launch the Disney Movie Insiders app and log in to your account
- Tap the Profile icon in the top right corner and select Point History
Under Point History, you'll see the activity, date, and the number of points rewarded.
I still need help
If your points expired and you have completed activity that qualifies for points within the previous 365 consecutive days, please contact a Disney Movie Insiders agent directly:
- Phone: (855) 951-0775
- Email: support@help.disneymovieinsiders.com
- Chat: If you’re on a desktop, you can live chat with an agent by selecting the CHAT button below.