Points for your eligible movie tickets are awarded under the following conditions:

• You must submit your eligible movie ticket(s) within 14 days after showtime
• Tickets were not cancelled or refunded prior to showtime
• Points have not already been received for the same eligible movie ticket(s) via linked account submission

If it has been longer than 3 weeks since your submission and you have not received your points, please contact us with the following info:

• Title of the eligible movie (as displayed on the ticket)
• Showtime (as displayed on the ticket)
• Theater name

NOTE: When reviewing your Point History, make sure to cross-reference the dates for awarded points and showtime displayed on movie ticket to identify your ticket submission(s).