Skip to Main Content

HOW CAN WE HELP?

Overview

Download the Disney Movie Insiders app

How do I earn Disney Movie Insiders Points?

What is Disney Movie Insiders?

What is new to the Disney Movie Insiders program?

VIEW ALL

Trending Topics

Earn points for getting Premier Access to "Jungle Cruise" on Disney+

Earn points for getting Premier Access to "Black Widow" on Disney+

Earn points for getting Premier Access to "Cruella" on Disney+

Movies Anywhere - “OFFER: Purchase from Thousands, Pick Your Bonus Movie”

What is “Play”?

What is Disney Movie Insiders Presents?

VIEW ALL

Points

I didn’t receive points for my purchase of "Jungle Cruise" on Disney+

How many points can I earn for "Black Widow" on Disney+?

Submit proof of purchase for "Black Widow" on Disney+

I didn’t receive points for my purchase of "Cruella" on Disney+

How many points can I earn for "Cruella" on Disney+?

Submit proof of purchase for "Cruella" on Disney+

VIEW ALL

Codes

How do I enter a code?

My code insert is missing

I'm getting an error when I enter my code

How many points are codes worth?

VIEW ALL

Rewards

When can I expect to receive my reward?

How do I track the shipping status of my reward?

Where can I find the rewards?

The reward that I want is not available

How do I reschedule my Studio Tour?

I've redeemed my points for a reward, what happens next?

VIEW ALL

Account

I didn't get my purchase confirmation email for "Jungle Cruise"

I didn't get my purchase confirmation email for "Black Widow"

I didn't get my purchase confirmation email for "Cruella"

Why can't I link my account?

What happened to my points?

How do I close my account?

VIEW ALL

Technical

Which browsers are best supported on the site?

What are the minimum requirements?

What devices are supported?

App freezes, crashes or doesn't launch

VIEW ALL

Where To Go For Help

By contacting Member Services you agree to the Terms of Use.

Choose the option that is most convenient to you

We are available for live support from Monday-Friday