Skip to Main Content

HOW CAN WE HELP?

Overview

Download the Disney Movie Insiders app

How do I earn Disney Movie Insiders Points?

What is Disney Movie Insiders?

What is new to the Disney Movie Insiders program?

VIEW ALL

Trending Topics

Movies Anywhere - “OFFER: Purchase from Thousands, Pick Your Bonus Movie”

What is “Play”?

Earn points for getting Premier Access to "Raya and the Last Dragon" on Disney+

What is Disney Movie Insiders Presents?

Why can’t I sign in to my account?

I didn't receive points for my movie ticket submission

VIEW ALL

Points

Earn Points for getting Premier Access on Disney+

How many points can I earn for "Raya and the Last Dragon" on Disney+?

Submit proof of purchase for "Raya and the Last Dragon" on Disney+

I didn’t receive points for my purchase of "Raya and the Last Dragon" on Disney+

Can I get points for both Premier Access and movie ticket purchases?

Will my points expire?

VIEW ALL

Codes

How do I enter a code?

My code insert is missing

I'm getting an error when I enter my code

How many points are codes worth?

VIEW ALL

Rewards

When can I expect to receive my reward?

How do I track the shipping status of my reward?

Where can I find the rewards?

The reward that I want is not available

How do I reschedule my Studio Tour?

I've redeemed my points for a reward, what happens next?

VIEW ALL

Account

Why can't I link my account?

What happened to my points?

How do I close my account?

What is the benefit of linking my Disney Movie Insiders account to Movies Anywhere?

How do I link my account to Movies Anywhere?

VIEW ALL

Technical

Which browsers are best supported on the site?

What are the minimum requirements?

What devices are supported?

App freezes, crashes or doesn't launch

VIEW ALL

Where To Go For Help

By contacting Member Services you agree to the Terms of Use.

Choose the option that is most convenient to you

We are available for live support from Monday-Friday