Skip to Main Content

HOW CAN WE HELP?

Overview

How do I earn Disney Movie Insiders Points?

What is Disney Movie Insiders?

What is new to the Disney Movie Insiders program?

VIEW ALL

Trending Topics

How do I reschedule my Studio Tour?

Why did I get an "Unknown Code!" error?

How do I upload my movie ticket(s)?

I didn't receive points for movie ticket(s) purchased via linked accounts

I didn't receive points for my movie ticket submission

I didn't receive points for my digital movie purchase

VIEW ALL

Codes

How do I enter a code?

My code insert is missing

I'm getting an error when I enter my code

How many points are codes worth?

VIEW ALL

Points

Do all Disney digital movies qualify for Disney Movie Insiders points?

How do I redeem my points?

Will my points expire?

How many points are movie tickets worth?

The amount of points awarded was incorrect

Do all Disney movies qualify for Disney Movie Insiders points?

VIEW ALL

Rewards

How do I reschedule my Studio Tour?

Why can’t I find physical rewards?

I've redeemed my points for a reward, what happens next?

Reward(s) not received or damaged

Is there a quantity limit on rewards?

VIEW ALL

Account

Why can't I link my account?

I can't log into my account

What happened to my points?

How do I close my account?

What is the benefit of linking my Disney Movie Insiders account to MOVIES ANYWHERE?

How do I link my account to MOVIES ANYWHERE?

VIEW ALL

Technical

Which browsers are best supported on the site?

What are the minimum requirements?

What devices are supported?

App freezes, crashes or doesn't launch

VIEW ALL

Disney eGift

What can I do if I lost my Disney Gift Card eGift?

Where can I find more info regarding my Disney Gift Card eGift?

Does my Disney Gift Card eGift expire?

Where can I use my Disney Gift Card eGift?

VIEW ALL

Where To Go For Help

We are available for live support from seven days a week